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Equity Point Hostels

Hostels in Barcelona, Madrid and Marrakech

  • Castellano
  • Catalan
  • English

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FAQ Print
1- What do I need to check in?
2- What time can I check in?
3- How do I book a bed?
4- Is there any booking fee?
5- How long do I have to make a cancellation?
6- How many nights can I stay at the hostel?
7- Are sheets included?
8- Is breakfast included?
9- Is there Internet access?
10- What time do I have to leave the hostel?
11- Is there car parking?
12- How do I get there?
13- Is there a curfew?
14- Is there any type of food available?
15- Are the rooms unisex?
16- What forms of payment do you accept?
17- Do you have weekly rates?


1- What do I need to check in?
National photo ID, such as passport, driver's licence, ID card, national military service card, etc. The hostel management also accepts current, valid student cards.

2- What time can I check in?
Check in time is at 11:00 am. The Sea Point Barcelona is open 24 hours, 7 days week. Check-out time is 10.00 am, so your room may not be ready before 11:00 am if the previous resident has not yet left. If necessary, you can leave personal effects at reception and check in later in the day.

3- How do I book a bed?
We need at least 48 hours' notice to make a booking. For this, we need a valid credit card (VISA, Mastercard, Diners, or JBC). Bookings are always advisable, especially during high season (February-October). For more information, see our bookings page.

4- Is there any booking fee?
No, we just charge you the first night to guarantee the booking. If you don't arrive or don't call to cancel the booking, you will lose this money. If you arrive as planned, you will then just have to pay the rest of your stay.

5- How long do I have to make a cancellation?
Cancellations must be made 48 hours prior to arrival in writing by e-mail to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it , failure to do so will result in forfeiture of the cost of the first night

6- How many nights can I stay at the Hostel?
You can stay as long as you like.

7- Are sheets included?
We provide a sheet and pillow case free of charge. If you need more, you can ask the receptionist, who will rent you some.

8- Is breakfast included?
Yes, we offer a continental buffet breakfast as part of the price.

9- Is there Internet access?
Yes, we have an Internet room, and you can use our computers free of charge.

10- What time do I have to leave the hostel?
Check-out is at 10.00 am.

11- Is there car parking?
No, but there is a garage just next door.

12- How do I get there?
All information on how to find us is included on the website ('Getting there' section).

13- Is there a curfew?
There is no curfew; you can go in and out as you please.

14- Is there any type of food available?
We provide a continental breakfast. You can ask for a picnic lunch at the hostel, and we also have a microwave and fridge for the use of travellers.

15- Are the rooms unisex?
We have single-sex and mixed rooms. We always try to place unaccompanied guests in single-sex rooms. If you are travelling with your partner, we will give you a mixed room.

16- What kind of payment do you accept?
We take cash and most credit cards. We don't accept traveller's cheques.

17- Do you have weekly rates?
No, we do not have any weekly or monthly rates.
 
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